FAQ

I have ordered a gift of The Book Box, when will the books be sent?

Books are posted out once a week. A gift certificate can however be printed or be sent out first class before 2pm on the day of order to you, or the recipient. This is given as an option on confirmation of your order.

I have ordered a subscription of The Book Box, when will the books be sent?

Books are posted on the first working day of each calendar month, except for January which will be 5th of the month. If we receive your order on or before the 25th of the calendar month your book will be posted out at the beginning of the following month. Orders received after 25th will be sent out on the first of the next month. A gift certificate can however be printed or be sent out first class before 2pm on the day of order to you, or the recipient. This is given as an option on confirmation of your order.

How do I choose my books?

LoveReading has been sharing book love since 2005, and LoveReading4Kids is the biggest children’s book review and recommendation website in the UK. We offer a fully curated service so all of your books have been read, reviewed and recommended by our team of expert reviewers based on the information supplied on confirmation of your order.

How do I know what books you will send?

LoveReading4Kids’ passion for children’s books ranges from toddlers to teens and ensures that whatever the age, whatever the interest, that you have a steady stream of brilliant book recommendations for your child.

Our mission is to encourage reading for pleasure and we aim to delight the child(ren) in your life with bookish treats, based on the information supplied on confirmation of your order.

At the point of order, you will be given a small selection of books to pick from. They are all stars. Where possible we select books perfect for both boys and girls and we try to select brand new paperback books to limit the chance that the recipient already owns the book. We also love to choose books from brand new debut authors, authors we are sure will make a huge impact on the book world. Remember we get proofs of books long before they are published so we have the inside track, and our experts have the knowledge to pick the best from the rest.

What if the recipient receives a book they already own?

Each month our knowledgeable and experienced team of experts will do their best to introduce you and the children in your life to books and authors that you may not have read or heard of, but we understand that you may receive a book that you already own or have previously read. Should this happen please get in touch on gifts@lovereading.co.uk

An expected package hasn’t arrived, what do I do?

If you ordered the gift of a Book Box, the books are posted out weekly. UK customers should receive their books within 2-4 working days, and international subscribers should receive their books within 5-7 working days. If you haven’t received your package by the date expected based on these guidelines, please get in touch on gifts@lovereading.co.uk​​​​

If you ordered a subscription Book Box, books are posted on the first working day of each calendar month. If we receive your order on or before the 25th of the calendar month your book will be posted out at the beginning of the following month. Orders received after 25th will be sent out on the first of the next month. If you haven’t received your package by the date expected based on these guidelines, please get in touch on gifts@lovereading.co.uk

We’re moving, how do I inform you of a change of address?

Please email us on gifts@lovereading.co.uk and share your new address. We will then confirm when the switch of addresses will occur

Alternatively you can access your Account and change the details

Do you ship internationally?

We do not currently ship internationally but it will be coming very soon. Please register your interest in this offering here. We want to share book love right around the world.

I want something to give my gift recipient straight away, what can I do?

We can’t provide exact delivery dates to coincide with special occasions, but a gift certificate can however be printed or be sent out first class before 2pm on the day of order to you, or the recipient. This is given as an option on confirmation of your order.