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Aaron Becker - Author

About the Author

Aaron Becker has worked as an artist for film studios such as Lucasfilm, Disney and Pixar to help define the look and feel of characters, stories and the films they become a part of. With Journey he has created characters and worlds of his very own, using traditional materials and techniques. Aaron Becker lives in the USA in Amherst, Massachusetts, with his wife, daughter and cat. This is his first book.

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Other books by Aaron Becker



Author: Aaron Becker Format: Hardback Release Date: 08/10/2014

Contact Center 52 Success Secrets - 52 Most Asked Questions On Contact Center - What You Need To Know

Contact Center 52 Success Secrets - 52 Most Asked Questions On Contact Center - What You Need To Know

Author: Aaron Becker Format: eBook Release Date: 27/01/2014

There has never been a Contact Center Guide like this. It contains 52 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Contact Center. A quick look inside of some of the subjects covered: Call centre, Virtual queue - Impact, Dialer - Preview, Avaya Recognition, Virtual queue - Comparison of queuing options, Medallia, List of video telecommunication services and product brands - Videoconferencing hardware systems meant for the deaf, hard-of-hearing, telemedical and other institutional services, SCXML - Implementations, Cisco Career Certifications - Voice/Collaboration, Empirix - Company history, CCNA Security - Voice/Collaboration, Call centre - Varieties, Contact centre (business) - Outsourced Contact Centres, Arena (software) Commercial software editions, Education in New Zealand - Private Training Establishments, Telus - Telus International, Mobile local search - Service providers, Avaya Applications, Interactive Voice Response - Outsourcing vs. Contact Center automation, Universal Queue - Benefits, Natural Predictive Dialing - Benefits, Oki Electric Industry - Recent products, Bessemer Venture Partners, Medallia Capabilities, Automatic Call Distribution, Interactive Voice Response - Unified Communications in the SIP Contact Center, Virtual queue - FIFO|First In, First Out Queuing vs. Scheduled Queuing, Empirix - Publications and research, Computer telephony integration - History and main CTI technologies, Advance Info Service - Subsidiaries, Empirix - Technology, and much more...

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