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Audiobooks by Michael A Aun

Browse audiobooks by Michael A Aun, listen to samples and when you're ready head over to Audiobooks.com where you can get 3 FREE audiobooks on us

LoveReading4Kids Top 10

  1. Aldrin Adams and the Cheese Nightmares Aldrin Adams and the Cheese Nightmares
    1
  2. Big Sky Mountain Big Sky Mountain
    2
  3. The Danger Gang The Danger Gang
    3
  4. How to Be Brave How to Be Brave
    4
  5. Anne of Green Gables Anne of Green Gables
    5
  6. Star Wars The High Republic: A Test of Courage Star Wars The High Republic: A Test of Courage
    6
  7. How I Saved the World in a Week How I Saved the World in a Week
    7
  8. Hide and Secrets: The blockbuster thriller from million-copy bestselling Sophie McKenzie Hide and Secrets: The blockbuster thriller from million-copy bestselling Sophie McKenzie
    8
  9. The Boy in the Black Suit The Boy in the Black Suit
    9
  10. You Are a Champion: How to Be the Best You Can Be You Are a Champion: How to Be the Best You Can Be
    10
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It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused

It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused

Author: Jeffrey Gitomer, Michael A Aun Narrator: Pete Larkin Release Date: 01/07/2020

 Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why.  However, ninety-FIVE percent will become loyal customers again if their needs and problems are addressed and remedied.  Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and - more importantly - keeping happy the ones you have.  The book explains the common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't. The book explains how to do things that may be inconvenient for you, but your customers will love. And you'll love the effect on sales!  Hard-hitting principles include: In many service industries, the quality of service is one of the few variables that can distinguish a business from its competition. A good sale is GOOD SERVICE. Part of every sale should be an extensive overview of the service you intend to render as part of the sale. Ninety six percent of dissatisfied member clients do not complain of poor service. They figure, 'What's the use? Nobody's listening!' Treat the people who do complain like gold, because they speak for all your dissatisfied customers. Return calls the same day in which a complaint comes  

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